PRIVACY POLICY

At Vivid Events, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect:

When you submit an enquiry through our website, we may collect the following information:

  • Name

  • Email address

  • Phone number

  • Event details such as the date, time, price, and location of the event

Your information will only be used to contact you regarding your enquiry/booking (including any future bookings)

We do not sell, distribute, or lease your personal information to third parties unless required by law or with your explicit permission.

All personal information is stored securely within our systems.

Cookies:

Our website uses cookies to improve your browsing experience.

A cookie is a small file placed on your device which helps us analyse website traffic and understand how visitors use our website. This allows us to improve the website and tailor it to customer needs.

Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer.

Data Retention:

We only keep your personal information for as long as necessary to fulfil the purposes outlined in this policy, including managing enquiries, bookings, and maintaining business records.

How We Use Your Information:

We collect this information in order to:

  • Respond to your enquiry

  • Provide quotes and event services

  • Manage bookings and customer communication

  • Improve our services and customer experience

Your Rights:

Under UK data protection law, you have the right to:

  • Request access to the personal information we hold about you

  • Request corrections if any information is inaccurate or incomplete

  • Request deletion of your personal information where appropriate

  • If you would like to request access, correction, or deletion of your information, please contact us.

Contact Details

If you have any questions about this privacy policy or the information we hold about you, please contact:

Vivid Events

Email: info@vividevents.co.uk

Phone: 07763 698285